Why did you decide to come and work here?
I live locally and was lucky enough to find a role at North Beds Osteopaths, where I can make use of my customer service and office skills and be part of an incredibly friendly and caring team.
When did you join the team?
I joined the practice in November 2018 as a Clinic Assistant and then took on the role of Clinic Coordinator at the end of 2021.
What do you most enjoy about your role at North Beds Osteopaths?
I like how patient focussed the NBO team is and the personalised high level of customer service we provide. We’re here to help and I love it when our patients leave happy and feeling better. It’s a pleasure getting to know our patients and seeing the positive effects of their treatment. I’m looking forward to continuing and improving this high level of care, and helping the business and team flourish in my new role.
In what ways do you most help the patients who attend the practice?
I enjoy making our patients feel comfortable and welcome. I like to think we go the extra mile to help, ensuring everyone feels well cared for. Whether that’s being flexible with appointments, finding out the relevant information for each patient or putting the kettle on, I try to make sure everyone leaves smiling!
How do you spend your spare time?
I’m very sociable and family focussed, so I like to spend my spare time with family and friends. My partner and children keep me busy and I also love swimming, reading and baking.